Privacy policy

This privacy policy applies to the Site and all products and services offered by the website.

How we use the information we collect

The website may collect and use users’ personal information for the following purposes:

To send information to users on topics we believe may be of interest to them.
To send periodic emails.
To make reservations directly on our website or by telephone.

We may use the e-mail address to respond to user requests or questions. If the user decides to subscribe to our mailing list, he or she will receive emails that may include news, promotions, product or service updates, information related to our activities, etc. If at any time the user wishes to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?

We adopt appropriate data collection, storage and processing practices. Security measures are in place to protect against unauthorized access, alteration, disclosure or destruction of your personal information such as username, password, transaction information and data stored on our site.

 The exchange of sensitive and private data between the site and its users takes place over a secure SSL communication channel and is encrypted and protected with digital signatures.

Links to other websites

From time to time, our website may contain hyperlinks to other websites. Information exchanged on these sites is not subject to this Privacy Policy, but to that of the external sites concerned, if any. In such cases, we invite you to consult them before disclosing your personal information.

Users may find advertising or other content on our site, as well as links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly evolving. These sites and services may have their own privacy policies and customer service policies. Your browsing and interaction on any other website, including sites that link to our site, is subject to conditions and policies specific to that website.

Retention periods 

Your personal information (name, telephone number, address and email address) is kept only for the time corresponding to the purposes for which it was collected, unless a longer retention period is required or authorized by law.
We only keep your name and email address in our database in order to occasionally send you a newsletter to offer you promotions and also to keep you up to date with what’s new with our inn.

Access to your personal information

Once you have been properly identified, you may request access to the personal information we hold about you, as permitted or required by law. In some cases, a written request from you may be required.

Accuracy and modification of your personal information

If there are any changes to be made to your personal information, it is preferable to contact us promptly by telephone or e-mail in order to keep your file and our databases up to date.

If you have any questions or concerns about the processing or updating of your personal information, please contact us at or by telephone at 819-242-7041.

The person in charge of the protection of information will contact you within thirty (30) days of receiving your email.

Changes to this privacy policy has the discretion to update this privacy policy at any time. When we do, we will change the update date at the bottom of this page. We encourage users to check this page frequently to stay informed of changes and how we help protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and to be aware of any changes.
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by writing to

This policy is approved by the Auberge Val Carroll Privacy Officer, whose business contact information is as follows.

Sylvie Provost

(May 17, 2024)