Terms and Conditions

 

Deposit and cancellation policy: 

To guarantee your reservation, we ask for a security deposit of 30% of the total on your credit card.
For a cancellation within 48 hours prior to arrival, the total cost of 1 night per room will be charged.
For a cancellation more than 48 hours prior to arrival, with the rental of 3 or less rooms, the security deposit of 30% of the total will be reimbursed and no additional fees will be charged.
With the rental of 4 or more rooms, for a cancellation within 14 days prior to arrival, the security deposit of 30% of the total will not be reimbursed.
In case of a no show, 100% of the total will be charged.

Arrival and Departure

Check-in is from 3pm until 8pm at the latest and check-out is at 11am on the day of departure.

Rooms

Each additional guest per room: 40$ per person. A surcharge can be applied during some holiday or celebration.

Taxes and service (tip) are not included in the above prices.

Children rates

0 to 5 years: free
6 to 17 years: $20 per child per night
The children must share the parents’ room.
Extra meals (à la carte or children’s menu).

Dining room

As a courtesy to our guests, semi-formal dress is mandatory in the evening. The bar and public areas are completely non-smoking. The opening hours of the dining room are:

Personalized brunch for 2 “all you can eat” every Saturday and Sunday from 9am to 11pm. Reservation required

Breakfast à la carte on Saturday from  9am to 11am for guests in accommodation or groups of 6 or more. (Possibility of breakfast in bed)

Breakfast on weekdays from 8am to 11am for guests in accommodation or groups of 6 or more. (Possibility of breakfast in bed)

Lunch from 11h30 am to 13h30 pm for guests in accommodation or groups of 6 or more.

Dinner from 17h to 20h. ( dining room at 22h30) Reservation required

We are open from Thursday to Sunday inclusively. Possible opening for 6 people and more in accommodation on Mondays, Tuesdays and Wednesdays. Reservation required.

 

Credit cards accepted

Visa, Mastercard, Interac.

All major credit cards are accepted. Prices subject to change without notice.

Flat-rate price

No discount will be granted on meals not consumed and/or activities not used during the stay.

The Val Carroll Inn is a smoke-free environment. 

 

CANINE POLICY 
Dogs of all breeds and sizes are welcome at Auberge Val Carroll for a $75 cleaning fee per stay.

Here are some rules to follow for everyone’s comfort.

* Maximum 2 dogs per room
* For hygiene and maintenance reasons, we only accept dogs (no cats or exotic animals).
* Dog cannot be allowed in the dining room ;
* The dog must be kept on a leash* (of a maximum length of 3 meters in common areas, both inside and outside
 and under surveillance at all times;
* It must be trained, controlled and supervised by its masters.

* The person in charge of a dog exhibiting aggressive behaviour must leave the establishment with the dog concerned;
* Under no circumstances will we be liable if there is an altercation with another client’s animal;
* The person in charge must immediately collect the feces of his or her animal;
* A dog that barks, howls or harms the well-being, tranquility and safety of other visitors is not tolerated;
* The dog should never be left alone in the absence of the dog’s handler or a designated person;
* Any person who contravenes any of these rules may be required to leave the premises immediately;
* Additional fees will be charged if there is damage caused by the animal